Terms & Conditions

In these Terms & Conditions, the following terms shall have the meanings ascribed to them below. Where context requires it, the singular includes the plural and vice versa.

2.1 Age Requirement. Access to and use of 8kuda's Services is strictly restricted to individuals who are at least 21 years of age. By registering an account or using any Service, you represent and warrant that you are 21 or older. 8kuda reserves the right to request documentary proof of age at any time and to suspend any account where the Member's age cannot be confirmed.

2.2 Residency. You must be a resident of Indonesia to register and maintain an account on 8kuda. You are solely responsible for ensuring that your use of 8kuda's Services complies with all applicable laws and regulations in your jurisdiction. 8kuda makes no representation that the Services are lawful in any jurisdiction outside the scope of its current operational framework.

2.3 Legal Capacity. You must have full legal capacity to enter into a binding agreement. Persons who have been declared legally incapacitated, or who are subject to a court order restricting their financial activities, are not permitted to register or maintain an account.

2.4 Self-Excluded Persons. Individuals who have previously submitted a self-exclusion request to 8kuda — whether under their current identity or any previously used identity — are not eligible to register a new account. Attempting to circumvent a self-exclusion order by registering under a different name is a serious breach of these Terms and will result in permanent account closure and forfeiture of all balances.

3.1 Single Account Policy. Each individual is permitted to hold exactly one active account on the 8kuda platform. The creation of multiple accounts — whether using the same or different personal details, email addresses, payment methods, device fingerprints, or IP addresses — is strictly prohibited. Where 8kuda identifies linked accounts belonging to the same individual, all accounts may be suspended pending investigation, and any bonus winnings generated across those accounts will be forfeited.

3.2 Accuracy of Registration Information. You agree to provide accurate, complete, and current information during the registration process. This includes, but is not limited to, your full legal name, date of birth, residential address in Indonesia (including city and province), and a valid email address. You are required to promptly update your account information if any of these details change.

3.3 Account Security. You are solely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any third party under any circumstances. 8kuda will not be liable for any losses arising from unauthorised access to your account that results from your failure to protect your credentials. You are strongly advised to enable two-factor authentication (2FA) via SMS, available in your account security settings.

3.4 Identity Verification (KYC). Prior to processing your first withdrawal, 8kuda requires you to complete identity verification by submitting a copy of a valid government-issued photo ID (Indonesian National Identity Card / KTP, or passport) and, where applicable, proof of ownership of the payment method used for deposits. KYC documents are reviewed within one (1) business day. 8kuda reserves the right to request additional documentation at any stage.

3.5 Account Ownership. Your account is personal to you and is non-transferable. You may not sell, transfer, assign, or otherwise dispose of your account or any interest therein to any other person. Any purported transfer of an account will be treated as a material breach of these Terms.

4.1 Currency. All deposits and withdrawals on 8kuda are denominated in Indonesian Rupiah (IDR). 8kuda does not charge a platform fee on deposits or withdrawals. Any fees levied by your bank or e-wallet provider are your responsibility and will not be reimbursed by 8kuda.

4.2 Accepted Payment Methods. 8kuda currently supports the following deposit and withdrawal channels:

• Bank Transfer: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata, BSI (Bank Syariah Indonesia)
• E-Wallets: OVO, DANA, GoPay, ShopeePay, LinkAja

8kuda reserves the right to add or remove payment channels at any time without prior notice. The current list of supported methods is displayed in the Deposit section of your account dashboard.

4.3 Minimum Deposit. The minimum deposit amount is Rp 10.000. Deposits below this threshold will be declined automatically. There is no maximum deposit limit for standard members; higher-tier VIP members may be subject to elevated limits as communicated separately.

4.4 Deposit Processing Time. E-wallet deposits (OVO, DANA, GoPay, ShopeePay, LinkAja) are credited to your 8kuda account instantly upon confirmation by the payment provider. Bank transfer deposits are credited within 5 minutes of the transfer being confirmed by 8kuda's payment processor during WIB business hours (08:00–22:00 WIB).

4.5 Minimum Withdrawal. The minimum withdrawal amount is Rp 50.000. Withdrawal requests below this threshold will not be processed.

4.6 Withdrawal Processing Time. E-wallet withdrawals (OVO, DANA, GoPay, ShopeePay, LinkAja) are processed instantly, 24 hours a day. Bank transfer withdrawals are settled within 30 minutes during standard WIB business hours. Withdrawal requests submitted outside WIB business hours will be queued and processed at the commencement of the next business period.

4.7 Withdrawal to Original Payment Method. 8kuda operates a "return to source" withdrawal policy for anti-money-laundering (AML) compliance. Withdrawals will be returned to the same payment method used for the corresponding deposit wherever technically possible. 8kuda may request documentary evidence of payment method ownership before approving a withdrawal to a new or different method.

4.8 Withdrawal Hold — Active Bonus. If your account holds an active bonus with an incomplete wagering requirement at the time of a withdrawal request, the withdrawal will be suspended until the wagering requirement is fulfilled, or until you explicitly forfeit the bonus from your account settings. Forfeiting a bonus will result in the immediate removal of the bonus balance and any associated bonus winnings.

5.1 General Bonus Terms. All bonuses, free bets, reload offers, cashback credits, and other promotional incentives offered by 8kuda are subject to the specific terms and conditions published alongside each promotion. In the event of any conflict between a promotion's specific terms and these general Terms & Conditions, the promotion-specific terms shall prevail with respect to that promotion only.

5.2 Welcome Bonus. New members are eligible for a 120% welcome bonus on their first deposit, subject to a minimum qualifying deposit of Rp 50.000. The bonus is credited to the Member's account within 30 minutes of the qualifying deposit being confirmed. The welcome bonus carries a wagering requirement of 10x (ten times) the combined deposit and bonus amount before withdrawal of any winnings derived from bonus funds is permitted.

5.3 Wagering Requirements. Unless otherwise stated in a promotion's specific terms, the following wagering rules apply to all bonuses:

• Wagers placed on sports markets with combined odds of less than 1.50 do not count toward the wagering requirement.
• Wagers placed on void, cancelled, or refunded bets do not count toward the wagering requirement.
• In live casino, only bets placed on main outcomes (not side bets or insurance) count toward the wagering requirement at a rate of 100%.
• Slot game spins count toward the wagering requirement at 100% of the bet amount, unless the specific promotion states a different contribution rate.
• Wagering requirements must be completed within 30 calendar days of the bonus being credited to the account. Uncompleted bonus balances expire automatically after this period.

5.4 Bonus Abuse. 8kuda employs automated and manual monitoring to detect and prevent bonus abuse, including but not limited to: creating multiple accounts to claim the same promotion more than once, placing offsetting bets across accounts to guarantee profit, using automated betting software to meet wagering requirements, and exploiting system errors to obtain promotional credits to which the Member is not entitled. Any account found to be engaging in bonus abuse will have its bonus balance and derived winnings voided, and may be permanently suspended.

5.5 Promotional Eligibility. 8kuda reserves the right to exclude any Member from a specific promotion at its sole discretion, including where the Member's betting patterns suggest that the promotion is being exploited. Seasonal promotions tied to Indonesian calendar events — including Idul Fitri, Ramadhan, and Timnas Indonesia fixture campaigns — are subject to separate eligibility criteria published at the time of each promotion.

6.1 Bet Acceptance. All bets placed through the 8kuda sportsbook are subject to acceptance by 8kuda at its sole discretion. A bet is not confirmed until 8kuda's system returns a bet confirmation reference number. 8kuda reserves the right to refuse, cancel, or limit any bet without providing a reason, including bets placed on markets where 8kuda suspects irregular betting activity.

6.2 Odds Changes. Odds are subject to change at any time prior to bet confirmation. Where odds change between the time you submit a bet and the time 8kuda's system processes it, the bet will be accepted at the new odds unless you have set a "minimum odds" preference in your account settings, in which case the bet will be declined if the new odds fall below your stated minimum.

6.3 In-Play Betting. In-play (live) betting markets are governed by the state of play at the moment the bet is confirmed by 8kuda's system. 8kuda will not be responsible for bets accepted in error during delays between real-world events and the transmission of event data to our systems. Where a market is suspended and a bet request is received during the suspension window, the bet will be cancelled and the stake returned to the Member's wallet.

6.4 Game Results. The result of all live casino games, slot games, and virtual games is determined by certified random number generator (RNG) technology or, in the case of live dealer games, by the real-world outcome of the live game. 8kuda's system records are the authoritative source for all game outcomes and bet settlements. In the event of a dispute, 8kuda's recorded data will be used as the basis for resolution.

6.5 Insufficient Funds. Bets will only be accepted if you have sufficient available balance in your wallet at the time the bet is submitted. 8kuda does not extend credit to Members under any circumstances.

6.6 Mix Parlay Betting. Mix parlay (accumulator) bets combine multiple selections into a single wager. All selections must win for the bet to return a payout. If any selection is void, cancelled, or a push, that selection is removed from the parlay and the payout is recalculated based on the remaining selections. The minimum number of selections required for a mix parlay bet on 8kuda is two (2).

The following activities are strictly prohibited on the 8kuda platform. Engaging in any of the conduct listed below constitutes a material breach of these Terms and will result in immediate account suspension, forfeiture of all balances, and where applicable, referral to relevant authorities:

• Registering more than one account on the 8kuda platform, whether under the same or different personal details.
• Providing false, misleading, or fraudulent information during registration, KYC verification, or any subsequent identity check.
• Using the platform for any money laundering, terrorist financing, or other financially illicit activity.
• Employing automated betting bots, scripts, or software to place bets, navigate the platform, or interact with game interfaces.
• Exploiting software bugs, system errors, or pricing mistakes to obtain an unfair advantage over 8kuda or other Members.
• Colluding with other players in poker or any other game where such collusion would provide an unfair advantage.
• Engaging in or facilitating match-fixing, spot-fixing, or any other form of sports integrity manipulation.
• Attempting to access, alter, or interfere with 8kuda's systems, databases, or source code.
• Harassing, threatening, or abusing 8kuda's customer support staff or other Members.
• Allowing a minor under the age of 21 to access or use your 8kuda account.

8.1 Ownership. All content on the 8kuda platform — including but not limited to the 8kuda brand name and logo, website design, page layout, graphics, game interfaces, text, software, odds data, and statistical content — is the exclusive intellectual property of 8kuda or its licensed content providers. Nothing in these Terms grants you any ownership rights over any 8kuda intellectual property.

8.2 Limited Licence. 8kuda grants you a personal, non-exclusive, non-transferable, revocable licence to access and use the platform and its content solely for your own personal, non-commercial entertainment purposes. This licence does not permit you to copy, reproduce, distribute, publicly display, create derivative works from, or commercially exploit any content on the platform.

8.3 Third-Party Content. Certain content on the 8kuda platform — including slot and table game assets from providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft — remains the intellectual property of those respective providers and is used by 8kuda under licence. All rights in such content are reserved by the respective rights holders.

9.1 The collection, storage, and use of personal data submitted to 8kuda during registration and KYC verification is governed by our Privacy Policy, which forms an integral part of these Terms & Conditions. By registering an account, you consent to 8kuda processing your personal data in accordance with the Privacy Policy.

9.2 8kuda may share Member data with third-party payment processors, identity verification providers, fraud prevention services, and regulatory authorities where required to do so by law or by the legitimate operational requirements of the platform. 8kuda does not sell Member data to third parties for marketing purposes.

9.3 All data transmitted between your device and 8kuda's servers is encrypted using 256-bit SSL (Secure Sockets Layer) technology. 8kuda's servers are protected by industry-standard firewall, intrusion detection, and access control systems.

10.1 To the fullest extent permitted by applicable law, 8kuda shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform, including losses arising from: system downtime or technical failures; delayed or failed transactions due to third-party payment provider issues; incorrect odds published due to data feed errors; or unauthorised access to your account resulting from your failure to protect your credentials.

10.2 8kuda's total aggregate liability to any Member in respect of any claim arising out of or in connection with these Terms — whether in contract, tort, or otherwise — shall not exceed the total value of deposits made by that Member in the 30-day period immediately preceding the event giving rise to the claim.

10.3 8kuda does not guarantee uninterrupted or error-free operation of the platform. Scheduled maintenance windows will be communicated in advance where reasonably practicable. Emergency maintenance may be performed without prior notice. 8kuda will not be liable for losses arising from bets that could not be placed or settled during a maintenance window.

10.4 Gambling involves inherent financial risk. 8kuda does not guarantee any outcome or return on any bet placed through the platform. You acknowledge that you may lose some or all of the funds deposited into your 8kuda account, and you accept that risk freely and voluntarily.

11.1 Suspension by 8kuda. 8kuda reserves the right to suspend or restrict access to any account at any time and without prior notice if it reasonably suspects a breach of these Terms, fraudulent activity, AML-related concerns, or any other conduct that may harm the integrity of the platform or other Members. During a suspension, the Member's wallet balance will be frozen pending the outcome of 8kuda's investigation.

11.2 Termination by 8kuda. Following a completed investigation, 8kuda may permanently close an account where a material breach of these Terms has been established. Upon termination for cause, 8kuda reserves the right to forfeit any bonus balances and winnings derived from bonus funds. Real-money deposits that are not associated with fraudulent activity will be returned to the Member's verified payment method within 10 business days.

11.3 Voluntary Account Closure. You may request to close your 8kuda account at any time by contacting support at [email protected]. Any remaining wallet balance above the minimum withdrawal threshold will be transferred to your verified payment method within 5 business days of the closure request being processed. Active bonuses will be forfeited upon voluntary account closure.

11.4 Effect of Termination. Upon termination of your account — whether by 8kuda or at your own request — your licence to use the platform is revoked immediately. Provisions of these Terms that by their nature should survive termination (including Sections 7, 8, 10, and 12) shall continue to apply.

12.1 These Terms & Conditions and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with applicable international commercial law principles, with particular reference to the operational context of the Indonesia market in which 8kuda's Members are domiciled.

12.2 8kuda operates as an internationally licensed platform. Members are responsible for independently verifying whether accessing and using online betting services is lawful in their specific location within Indonesia. 8kuda does not provide legal advice and nothing in these Terms constitutes a representation that the Services are legally available in any particular jurisdiction.

12.3 Any dispute between a Member and 8kuda that cannot be resolved through our standard customer support process shall be referred to binding arbitration administered under internationally recognised arbitration rules. The arbitration will be conducted in English. The decision of the arbitrator shall be final and binding on both parties.

13.1 8kuda reserves the right to amend, update, or replace these Terms & Conditions at any time. Where a proposed amendment is material — meaning it affects your rights, obligations, or the cost of using the Services in a significant way — 8kuda will provide at least seven (7) days' advance notice by posting a prominent notice on the platform homepage and, where practicable, by sending an email notification to the address registered on your account.

13.2 Non-material amendments (such as clarifications of existing provisions, corrections of typographical errors, or updates to payment method lists) may be made without prior notice and will take effect immediately upon publication. The "Last Updated" date displayed at the top of this page will be revised each time an amendment is made.

13.3 Your continued use of the 8kuda platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to any amended Terms, you must cease using the platform and close your account in accordance with Section 11.3 before the amendment takes effect. Requests to close an account due to disagreement with revised Terms will be processed on an expedited basis.

13.4 It is your responsibility to review these Terms periodically to stay informed of any changes. 8kuda recommends bookmarking this page and checking it at least once per month, or whenever you receive a notification of an update.

14.1 If you have any questions, concerns, or complaints regarding these Terms & Conditions, or if you wish to submit a formal dispute, please contact 8kuda's customer support team using the details below. All support communications are handled in English; however, native Indonesian-speaking agents are available around the clock to assist Members who prefer to communicate in Bahasa Indonesia.

14.2 Our support team operates 24 hours a day, 7 days a week, including during Indonesian public holidays such as Idul Fitri, Idul Adha, Christmas, and Nyepi. Response times via email are typically within two (2) hours during peak WIB hours (09:00–21:00 WIB).

14.3 For responsible gaming support specifically — including requests to set deposit limits, activate a time-out, or submit a self-exclusion request — please visit the Responsible Gaming page or contact our dedicated responsible gaming support line via the email address above, marking your message with the subject line "Responsible Gaming Request" for priority routing.

14.4 For all other legal notices addressed to 8kuda — including data subject access requests under applicable privacy regulations — please email [email protected] with the subject line "Legal Notice" to ensure your correspondence is directed to the appropriate team without delay.